What’s included in the price?

Packages vary dependent on the level that you choose, but we are proud to guarantee you excellent service, value for money and the experience of a lifetime with every one.
Please call 0121 356 5088 for our current price list and find out what’s included in your hire fee.

Can we bring our own drinks?

You are welcome to bring your own drinks, with the exception of red wine! we include free bubbly (non alcoholic bubbly for under 18s)

How many pick ups and drop offs are included in the price quoted?

Up to 3 pick ups within 10 miles of our base at B6 7HH are included in our standard prices, although we recommend that you have as few pick ups as possible to ensure that all passengers get plenty of time to enjoy the Limo. If you book a return journey, up to 3 drop offs in the same area are included in the standard rate, with extra drop offs at a rate of £10 each.

How late can we be picked up?

The prices quoted for return journeys include a pick up from the Birmingham area up to 2am. Pick ups after 2am are available at an additional charge. Contact us for more information.

Can we smoke/Vape in the Limos?

Unfortunately it is illegal to smoke in any private hire vehicle so all of our vehicles are non-smoking/non vape.

How many passengers can the Limo’s hold?

The White Towncar Limo’s can carry a maximum of 8 passengers, and the Hummer Limo can carry 16 passengers. These numbers cannot be exceeded, even if some of the passengers are babies or children.

Is there any music in the Limo’s?

CDs are provided, but if you have any favourites you are best to bring your own. Mobile phones ipads and ipods, can be connected to the stereos in the Limos.

Do we have to pay a deposit?

A non refundable / non transferable deposit from £25/£50 per vehicle is required.
Deposits can be paid:

• In cash at our office
• By any major Credit / Debit card over the telephone.

When is the balance due?

If you only pay a deposit when you book, the balance of the hire fee will need to be paid in cash to the driver before the journey starts.

 What payment methods do you accept?

We accept the following types of payment:

• In cash at our office
• By any major Credit / Debit card over the telephone.

 What happens in the event of a breakdown?

In the unlikely event of vehicle breakdown, Home James will (time permitting) make every effort to secure a replacement vehicle, either from their own fleet, or from that of another company. If a replacement vehicle is supplied, which varies from the type reserved, a discount of fees payable, will be agreed. If a replacement vehicle cannot be supplied, a full refund of fees, will be made.

Please be assured that our large fleet, and a good relationship with other Limo companies, means that whilst we cannot guarantee that our cars will never breakdown, we can guarantee that if this does happen there will be far more chance of supplying a replacement than if your had booked a limo with a smaller company.

Why shouldn’t I just hire the cheapest limo I can find?

Everyone wants to find the best deal possible when booking a Limo, and you will probably find that whilst there is slight differences in the quotes you receive, most reputable companies will be quoting roughly the same prices. However if you receive quotes which are drastically different BEWARE! To operate a professional, legal and reliable limo service is expensive, and means that we cannot always compete with the cheapest limo hire companies, but booking with Home James means that you can rest assured that your deposit is secure, your limo is safe, and your chauffeur is licensed, police checked and professional.

• We don’t overbook (which usually prevents either late or non arrival)
• We do give you everything that is promised over the telephone
• You do receive a written contract
• You can visit our premises and view the actual limo you will be using and not just a pretty picture from the internet.